Terms of Service

Last updated: 28 July 2026 — ABN 17 626 827 646

1. Agreement to Terms

By accessing or using any service provided by David Saleh (ABN: 17 626 827 646) trading as Behavioural Precision System ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

These terms apply to all services including the Behavioural Precision System Skool community, 1:1 coaching programs, AI coaching companion (Mara), the Astrid voice agent, and this website.

2. Services

We provide behavioural coaching, online courses, AI-assisted coaching tools, and related educational content. Services are described in full at the time of enrolment.

We reserve the right to modify, suspend, or discontinue any service at any time. We will provide reasonable notice where possible.

3. Eligibility

You must be 18 years or older to use our services. By using our services, you represent that you meet this requirement. Our services are not intended for minors.

4. Payments and Refunds

All fees are set out at the time of enrolment. Payment is required before access is granted. We accept payment via Stripe.

All sales are final. No refunds are issued once a program has commenced or access has been granted — including Skool membership, 1:1 coaching sessions, and Field Session programs.

Pay In Full (PIF): All pay-in-full payments are strictly non-refundable with no exceptions, including in special or exceptional circumstances.

For Skool monthly membership, you may cancel by providing 2 weeks written notice to [email protected]. For Elite, Field Session, and high-ticket monthly programs, 4 weeks written notice is required. Cancellation takes effect at the end of the current billing period. No partial refunds for unused time.

Nothing in this clause limits any right you may have under the Australian Consumer Law.

5. Cancellation Policy

For scheduled 1:1 sessions, a minimum of 48 hours notice is required to cancel or reschedule. Sessions cancelled with less than 48 hours notice may be forfeited without refund at our discretion.

To discontinue an ongoing program: Skool monthly requires 2 weeks written notice; Elite, Field Session, and high-ticket monthly programs require 4 weeks written notice. All notices to [email protected].

6. Coaching Is Not Therapy

Coaching is a professional development relationship. It is not therapy, counselling, psychotherapy, or medical treatment, and does not diagnose or treat any medical or mental health condition.

If you are experiencing a mental health crisis or require clinical support, please seek a registered mental health professional. In an emergency, contact 000 (Australia) or Lifeline on 13 11 14.

7. AI Services (Mara and Astrid)

Mara is an AI coaching companion powered by the Anthropic Claude API. Astrid is an AI voice agent used for lead qualification and scheduling. Neither Mara nor Astrid is a human coach, therapist, or medical professional.

Conversation data is processed by Anthropic on servers located in the United States. By using these services, you consent to this overseas disclosure of your personal information (Australian Privacy Act 1988, APP 8).

AI responses are generated and may contain errors. You should exercise your own judgement and not rely solely on AI outputs for important decisions.

Access to Mara requires completion of the Data Consent Form. By interacting with Mara, you consent to your conversation data being stored and used as described in our Privacy Policy.

8. Intellectual Property

All course materials, frameworks (including the Behavioural Precision Model™), scripts, workbooks, resources, and website content are the intellectual property of David Saleh / Behavioural Precision System.

You may use materials for personal development only. You may not reproduce, resell, share publicly, or use materials to build competing products without written permission.

9. Working With Other Businesses

David Saleh works with a number of businesses at the same time, and some of them operate in the same industry or the same city as you. Engagements are non-exclusive unless exclusivity has been separately agreed in writing.

What this never means is any crossover of your information. Your pricing, your customer data, your systems, your numbers, your strategy and anything else belonging to your business stay with your business. They are never shared with another client, and never used to build or inform another client's work.

If you would like exclusivity in your category and area, ask and we will quote it.

10. User Conduct

You agree to use our services honestly and in good faith. You must not:

  • Provide false information at enrolment or during coaching
  • Attempt to reverse-engineer or extract our AI systems or prompts
  • Use our services in a way that causes harm to yourself or others
  • Share your account access or program materials with third parties
11. Limitation of Liability

Our services are provided in good faith. We make no guarantee of specific outcomes. Results depend on the individual's engagement and willingness to apply what is learned.

To the maximum extent permitted by Australian law, our total liability to you is limited to the fees you paid in the preceding 30 days. We are not liable for indirect, consequential, or special damages.

Nothing in these terms limits liability for gross negligence or conduct that cannot be excluded under the Australian Consumer Law.

12. Australian Consumer Law

Nothing in these terms is intended to exclude, restrict, or modify any consumer guarantee or right under the Australian Consumer Law that cannot lawfully be excluded. If you are a consumer under Australian law, you may have statutory rights that apply regardless of these terms.

13. Dispute Resolution

If a dispute arises, the party raising it must notify the other in writing. Both parties agree to attempt good-faith resolution within 14 days of that notice before commencing any legal proceedings.

14. Governing Law and Jurisdiction

These terms are governed by the laws of South Australia, Australia. Any disputes are subject to the exclusive jurisdiction of South Australian courts.

Clients outside Australia — including those in the United States — agree that these terms are governed by South Australian law and consent to South Australian jurisdiction for any dispute.

15. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated to active clients by email. Continued use of our services constitutes acceptance of the updated terms.

16. Contact

For any questions about these terms, contact us at [email protected].